Frequently Asked Questions

Welcome to our FAQ page — your go-to resource for learning about chatbot technology and how tmackAI can help your business automate support, improve engagement, and streamline operations. Whether you're just starting to explore chatbots or looking to deploy a powerful AI solution, these answers will guide you through.

About Chatbots

What is a chatbot and how does it work?
A chatbot simulates human conversation using AI or scripts to interpret queries and provide answers automatically.

What types of chatbots are there?
They include rule-based, AI-driven, and hybrid bots that combine both approaches.

What are chatbot use cases?
Customer support, lead generation, product recommendations, internal help desks, and more.

How long does it take to build a chatbot?
Simple bots can be built in hours, while complex AI chatbots may take several weeks.

How much does a chatbot cost?
Cost ranges from free tools to enterprise solutions priced monthly or annually based on features and support.

How smart can a chatbot get?
With enough training data and AI modeling, they can handle complex customer service and sales tasks with minimal supervision.

What makes a good FAQ chatbot?
It should be fast, helpful, easy to understand, and escalate to humans when needed.

What are the limitations of chatbots?
They can misunderstand context, lack emotional intelligence, and require regular updates.

Can chatbots replace humans?
No — they're best for repetitive tasks but not complex or emotional interactions.

Are chatbots secure?
Yes — with encryption, compliance, and careful configuration, chatbots can safely handle data.

About tmackAI Chatbots

How does tmackAI train its chatbots?
We train with your company materials, tone, workflow, and FAQs to create customized responses.

Can tmackAI mimic our brand voice?
Yes, our bots match your tone, style, and messaging exactly.

How do tmackAI chatbots perform in real situations?
They provide 24/7 support, handle inquiries, guide users, and escalate when needed.

Can tmackAI bots escalate to humans?
Yes — via contact form, email, or live agent integration.

What industries does tmackAI serve?
Legal, health, manufacturing, retail, marine, hospitality, and more.

Is customization available?
Yes — every chatbot is tailored to your workflow, branding, and needs.

How is performance measured?
By deflection rate, resolution time, conversions, and user satisfaction.

How long does it take to implement?
Most tmackAI bots launch within 4–8 weeks depending on complexity.

What about data privacy?
We follow best practices in encryption, security, and compliance.

What support is provided after launch?
We provide monitoring, updates, optimization, and analytics.

Ready to Turn Your Website Into a Lead Machine?

Try a Demo Chatbot or Book a Free Consultation and see how tmackAI can automate your lead capture and accelerate your sales pipeline.