Privacy Policy

Effective Date: June 25, 2026

tmackAI Privacy Policy

tmackAI (“tmackAI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while visiting our website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal information.

As an artificial intelligence consulting, automation, and chatbot development company, we believe transparency is essential. We are committed to safeguarding the information entrusted to us while demonstrating AI technologies responsibly.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Company name
• Email address
• Telephone number
• Website URL
• Information submitted through contact forms
• Information submitted when requesting a chatbot demonstration
• Information provided during consultations
• Any other information you voluntarily choose to provide

We may also automatically collect technical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General geographic location
• Website performance and usage statistics

This information may be collected through cookies and similar technologies.

How We Use Your Information

Information collected through our website may be used to:

• Respond to inquiries
• Schedule demonstrations
• Prepare project proposals
• Evaluate potential AI projects
• Communicate with prospective and existing clients
• Improve our website and user experience
• Monitor website performance
• Analyze website traffic
• Improve AI demonstrations
• Maintain website security
• Comply with legal obligations

We do not sell, rent, or trade your personal information.

Contact Forms

Information submitted through our contact forms is used solely to respond to your inquiry or discuss potential services.

Please avoid submitting confidential business information, passwords, financial information, or other sensitive data through website forms unless specifically requested.

AI Demonstrations and Client Chatbots

The tmackAI website may include AI chatbot demonstrations showcasing solutions developed by tmackAI or demonstrations modeled after systems created for our clients.

These demonstration chatbots exist solely to illustrate AI capabilities and user experience.

Unless specifically identified otherwise:

• Demonstration chatbots are not connected to our clients’ live websites or production systems.
• Demonstration chatbots do not access client databases.
• Demonstration chatbots do not access client knowledge bases.
• Demonstration chatbots do not retrieve confidential client information.
• Information entered into demonstration chatbots is not shared with the client being demonstrated.

Visitors should not submit confidential, proprietary, financial, medical, legal, or other sensitive information into demonstration chatbots.

AI Generated Responses

AI-generated responses are provided for informational and demonstration purposes only.

While tmackAI works to ensure that demonstrations are accurate and representative of deployed solutions, artificial intelligence systems may occasionally generate incomplete or inaccurate information.

Visitors should independently verify any information before relying upon it for legal, financial, medical, engineering, business, or other important decisions.

Client Confidentiality

Protecting client information is one of tmackAI’s highest priorities.

Client documentation, proprietary information, AI prompts, automation workflows, knowledge bases, business processes, training materials, and implementation details are treated as confidential.

We do not share one client’s confidential information with another client.

Any client demonstrations displayed on this website are designed to showcase functionality only and do not expose confidential client information.

Production Systems vs. Demonstration Systems

tmackAI develops both production AI systems and demonstration systems.

Production systems deployed for clients may operate under privacy policies established by those individual clients.

Demonstration systems available on the tmackAI website are independent demonstrations intended solely to illustrate AI functionality and user experience.

Use of a demonstration chatbot on this website does not establish any relationship with the client whose business may be represented by that demonstration.

Analytics

We may use Google Analytics and similar website analytics tools to understand how visitors use our website.

Analytics information may include:

• Pages viewed
• Time spent on the website
• Browser information
• Device type
• Geographic region
• Traffic source
• General website interactions

This information is aggregated and is not intended to personally identify visitors.

Cookies

Our website uses cookies and similar technologies to improve website functionality and visitor experience.

Cookies may include:

• Essential website cookies
• Security cookies
• Functional cookies
• Analytics cookies
• Preference cookies

Where required by law, visitors will be presented with a cookie consent banner allowing them to accept or decline non-essential cookies before they are placed.

Most browsers also allow visitors to manage or disable cookies through browser settings.

Embedded Content

Our website may include content from third-party services, including:

• YouTube
• Vimeo
• Google Maps
• Social media platforms
• Scheduling applications
• AI service providers

These third-party services operate under their own privacy policies.

We encourage visitors to review those policies before interacting with those services.

Third-Party AI Providers

Some AI demonstrations may utilize services provided by third-party AI providers or locally hosted artificial intelligence models.

Depending on the specific demonstration, information submitted may be processed by external AI providers or by AI models operating entirely within tmackAI’s own infrastructure.

Whenever possible, demonstrations are configured to minimize the collection and retention of visitor information.

Information Sharing

We do not sell your personal information.

Information may be shared only when reasonably necessary with:

• Website hosting providers
• Website maintenance providers
• Analytics providers
• Cloud infrastructure providers
• AI platform providers
• Technology vendors assisting with website operations
• Government agencies when required by law
• Courts or regulatory authorities in response to valid legal process

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Although we work diligently to secure our systems, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.

Data Retention

Information submitted through contact forms is retained only as long as reasonably necessary to respond to inquiries, conduct business activities, maintain records, or comply with legal obligations.

Information submitted through demonstration chatbots is not retained for customer relationship purposes unless the visitor separately requests contact or services.

Your Privacy Rights

Depending upon your jurisdiction, you may have rights regarding your personal information, including the right to:

• Request access to personal information we maintain
• Request correction of inaccurate information
• Request deletion of personal information where permitted by law
• Request information regarding how personal information is used

Requests may be submitted using the contact information below.

Do Not Track Signals

Some browsers provide a “Do Not Track” feature.

Because there is currently no universally accepted standard governing these signals, our website may not respond to Do Not Track requests.

Children’s Privacy

Our website and services are intended for business professionals and adults.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our services, technologies, or legal requirements.

The revised version will become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of the updated Privacy Policy.

Contact Information

tmackAI
Tom MacKnight
Sarasota, Florida
Email: tom@tmackAI.com
Website: https://tmackai.com

Our Commitment

Artificial intelligence is evolving rapidly, and so are the responsibilities that come with building trustworthy AI systems.

At tmackAI, privacy, transparency, client confidentiality, and responsible AI development are fundamental principles guiding every solution we design. Whether we are creating AI chatbots, intelligent agents, automation workflows, or knowledge systems, we are committed to protecting our clients’ information while delivering secure, practical, and effective AI solutions.